Question 1

What types of events do you service?

Accepted Answer

We love celebrating all of life’s special moments! From baby and bridal showers to weddings, graduations, holiday parties, and any other occasion worth celebrating — we’ve got you covered.

Question 2

How does the booking process work?

Accepted Answer

Simply visit our website and click the "Book Your Event" tab. Fill out our quick inquiry form, and we’ll be in touch to chat about your vision, details, and next steps!

Question 3

How long do the balloons last?

Accepted Answer

Balloon longevity depends on a few factors — mainly location. Indoors, balloons can last for days (sometimes weeks!). Outdoors, heat, sun, and wind can cause balloons to pop or deflate faster. We’ll always give you tips to make your décor last as long as possible!

Question 4

Are your balloons eco-friendly?

Accepted Answer

Yes! Our balloons are high-quality, biodegradable, and made from 100% natural latex. We care about keeping the planet as happy as our party guests.

Question 5

What if I don’t see the color I want?

Accepted Answer

No worries! Share your event décor, invitation, or theme inspiration with us — we’ll help create a perfect color match that fits your vibe.

Question 6

Do you offer DIY kits?

Accepted Answer

YES! Our customizable DIY balloon garland kits include your choice of three colors, enough balloons for a 10 ft. garland, fishing line, ties, and an exclusive video tutorial by us to help every step of the way. These kits are perfect for any budget, starting at $45.

Question 7

What is your cancellation or reschedule policy?

Accepted Answer

We understand things come up. We offer full refunds for cancellations made at least two weeks prior to your event date.

Question 8

Do you deliver and set up, or do I have to?

Accepted Answer

We offer both! Depending on your package and budget, you can choose a grab-and-go option for self-installation or have our team handle the delivery and setup so you can relax and enjoy the day.

Question 9

How do I contact you if I have more questions?

Accepted Answer

You can always email us or fill out our inquiry form on the website — we’re happy to help with any questions you have!

Frequently asked questions